One plan. Clear price. Honest about what it takes.
HK$350/month per parent. Includes helper onboarding support so logging actually happens. Start with a 14-day free trial—no credit card required.
CanU Family
The complete picture, delivered to your WhatsApp. For overseas siblings and local coordinators who need everyone on the same page—without another group chat.
Or HK$3,500/year · billed in HKD · cancel anytime
Most Hong Kong families spend HK$5,000–7,000 per month on a helper. CanU Family is HK$350/month per parent—visibility on top of care you're already paying for.
- Helper onboarding support — guide + optional 15-minute setup call
- WhatsApp daily check-ins — helpers reply where they already message
- Mobile-friendly helper log — large buttons, under 2 minutes, task-first layout
- Weekly AI summaries — delivered by email and WhatsApp every Sunday
- Unlimited family viewers — siblings, cousins, anyone who should know
- Medication tracking — schedule, adherence, and missed-dose alerts
- Appointments & tasks — shared calendar and care tasks across the family
- Care activity log — mood, meals, mobility, incidents structured for the family
- Helper languages — logging in Tagalog, Bahasa Indonesia, Mandarin, Cantonese, or English
- Priority support — 24-hour response for setup and helper questions
- Secure, family-only access — encryption in transit; export your data anytime
No credit card required · Cancel anytime
What's included in setup (not just software)
CanU doesn't work if your helper never logs. Every subscription includes:
- Helper setup guide — printable quick start for your helper
- 15-minute helper onboarding call — optional; contact us to book after signup
- First-week checklist — invite helper, enable check-ins, complete 3 logs
Most families need one short conversation with their helper—not a training course. We make that conversation easy.
No hidden fees. No per-user charges. One plan (Family) while we prove helper logging works.
Frequently asked questions
Can I add more family members later?
Yes. Add unlimited siblings, cousins, and adult children—anyone who should stay informed. There's no extra charge for viewers.
What if I'm coordinating care for two parents?
You'll need one Family subscription per parent (HK$350 each). Each parent gets their own care timeline, summaries, and family viewer group. You can manage both from the same account.
How does billing work?
Monthly or annual billing in HKD. Cancel anytime. No long-term commitment required. We accept credit cards from Hong Kong, Singapore, and internationally.
What's included in the free trial?
Full access for 14 days. No credit card required to start. If CanU works for your family, continue at HK$350/month per parent on the Family plan.
What happens to my data if I cancel?
Export your care logs, summaries, and appointment history before you cancel. We retain data for 30 days in case you reactivate, then permanently delete it.
Will my helper actually use this?
That's the most important question. Helpers are busy caring for your parent—not filling forms. CanU is designed for under 2 minutes a day, mostly via WhatsApp or a simple mobile screen. We include onboarding support because the first week matters. If your helper won't use WhatsApp or a basic smartphone, CanU may not be the right fit yet.
Do I need to train my helper myself?
You'll introduce CanU once—who it's for, that it takes a minute after lunch, that the family reads it. We provide materials and an optional onboarding call so you're not figuring it out alone. Your local sibling or on-the-ground family member is usually the best person to do the intro; we support them.
Is everything automatic out of the box?
No—and we'd rather say that upfront. You connect your family, invite your helper, and we help them build a daily habit. After that, summaries and alerts run automatically. Setup is light, but it's not zero.
Who is HK$350/month for?
Primarily overseas adult children and local siblings coordinating a paid helper for one aging parent—especially in Hong Kong, Singapore, and diaspora families. Most families already spend HK$5,000–7,000 per month on a helper; CanU Family is an additional HK$350 for visibility on top of care you're already paying for.
What if my helper doesn't have WhatsApp?
WhatsApp check-ins are our recommended path for helpers. Helpers can also log via the mobile-friendly web app. If your helper has no smartphone, CanU may not be the right fit yet.
What languages do you support?
Helpers can log in Tagalog, Bahasa Indonesia, Mandarin, Cantonese, or English. Family-facing summaries are delivered in English.
What happens if my helper stops logging?
Summaries will be thin and alerts won't fire—that's the honest limit. We'll nudge helpers with reminders; your dashboard will show gaps. Contact us if logging stops—we'll help troubleshoot.
Ready to help your helper build the habit—and stop guessing?
Start your 14-day trial. Follow the helper setup guide when you're ready. No credit card required.
Start your 14-day free trialNo credit card required · Cancel anytime · Your data stays yours